Discussions about people at work - primarily business psychology, including the human side of outsourcing.
Expenses, appraisals, bureaucracy, form filling etc.
Posted 22nd September 2007 at 18:00 by Stephanie
I have finally got round to filling in my expense forms today. I don't know why but it is the one thing I really hate doing, it feels very similar to the 'watching paint dry' idea. It seems to have little purpose (other than to get a bit of money back, which is of course important and yet does not feel motivating).
It makes me think of the complaints one hears from a range of professionals; teachers, police etc (mostly in the public sector?) about all the forms they have to fill in. I can fully understand their reticence at times like this.
Appraisals have a similar effect on me - but I used to think they were okay, it seems to be the system rather than the idea (my argument is that the only context in which I am appraised these days in a formal manner is for part-time work where the appraiser and the system around it does not seem to want to achieve anything other than ensuring the form is completed annually). So again, it has little meaning, little to motivate me, so I don't rush out to fill in the form and book the appointment. I am probably being a bit unfair blaming appraisals broadly, but feedback I get from a lot of people
Procrastination is something that has been studied for a while by psychologists. They suggest that it is associated with anxiety about the task - yet I can assure you I do not feel remotely anxious about form filling (or could I be anxious about the things I could be doing if I wasn't form filling?) Thankfully the other reason psychologists suggest causes procrastination are - you guessed - things being too small to worry about or just an annoying interruption to the important things. Alternatively I'm afraid we can procrastinate because things are just too big for us to even think about (which apparently is why some people never finish their dissertations - explains why some students end up just getting a diploma instead of a masters cos they never get round to the thesis bit). It does worry me a bit when psychological research shows up these types of findings, as you can get a result either way.
The good news is, procrastination has also been linked to perfectionism.
I'm quite happy to use the excuse 'its because I'm a perfectionist' when asked why I haven't done my expenses again!
It makes me think of the complaints one hears from a range of professionals; teachers, police etc (mostly in the public sector?) about all the forms they have to fill in. I can fully understand their reticence at times like this.
Appraisals have a similar effect on me - but I used to think they were okay, it seems to be the system rather than the idea (my argument is that the only context in which I am appraised these days in a formal manner is for part-time work where the appraiser and the system around it does not seem to want to achieve anything other than ensuring the form is completed annually). So again, it has little meaning, little to motivate me, so I don't rush out to fill in the form and book the appointment. I am probably being a bit unfair blaming appraisals broadly, but feedback I get from a lot of people
Procrastination is something that has been studied for a while by psychologists. They suggest that it is associated with anxiety about the task - yet I can assure you I do not feel remotely anxious about form filling (or could I be anxious about the things I could be doing if I wasn't form filling?) Thankfully the other reason psychologists suggest causes procrastination are - you guessed - things being too small to worry about or just an annoying interruption to the important things. Alternatively I'm afraid we can procrastinate because things are just too big for us to even think about (which apparently is why some people never finish their dissertations - explains why some students end up just getting a diploma instead of a masters cos they never get round to the thesis bit). It does worry me a bit when psychological research shows up these types of findings, as you can get a result either way.
The good news is, procrastination has also been linked to perfectionism.
I'm quite happy to use the excuse 'its because I'm a perfectionist' when asked why I haven't done my expenses again!
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Excellent! Three of my favourite subjects all in one blog. I would put off replying but I have an urge to jot something down.
I've known people not claim their expenses until it was absolutely necessary, i.e. their boss insisted or the bank account was looking a bit sad. I was the same in the corporate environment and eventually had to diary time to do the expenses just to make sure. Even now that I'm self-employed I struggle with it. The only real motivator now is that it will offset the tax. Still, when putting expenses onto an invoice, there's a real sense of satisfaction in knowing that the money comes back at least reasonably quickly... Appraisals - there's a subject to chew on. One person's objective view of another, typically written in haste if written at all. I've had the pleasure of seeing thirty people get the 'cut and paste' appraisal with only the names changed to protect the indolent. There's always the alternative of writing your own. This can be fun. At least you get the recognition you're due for all the work you've done that may have gone unnoticed by your boss. The main problem with writing your own though is that most people mark themselves down (with one notable exception of someone who consistently marked himself up beyond all belief). And then there are leveling exercises where your carefully worked out ratings for your team are destroyed in the cause of mediocrity. You know the story - people can't possibly get the top rating as that would mean they should be doing your job. And you don't want to give someone a low rating because that suggests you might have to pursue a performance improvement process of some sort... Ah, me! So to procrastination. If you're putting off something because it's too scary to contemplate, think about the first little thing that would get you moving and do that. Then the next little thing and so on. Before you know it, the job will be done and you'll wonder what you were worried about. Mind you, if it weren't for procrastination, we life and business coaches would have a little less to do, I'm sure. Still putting something off? Give me a call (01403 738967) and I'm sure I can assist you to overcome your block. Don't hesitate! Remember, you snooze, you lose. All the best, Simon Real Performance Plus |
Posted 24th September 2007 at 20:09 by Simon Donnelly
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