NOA Global Sourcing and Offshoring Day

Lovells, Atlantic House, Holborn Viaduct, London, EC1A 2FG

10.00am - 5.00pm Tuesday 15th of July 2008

- followed by NOA summer networking drinks -


Sponsored by





Offshoring and global sourcing is booming. The location independence of business, combined with advancements in technology, has led to the creation of multi-national teams that capitalise on areas of low cost, quality resources. So how will the global outsourcing market look in the future? What is the role of the UK in the global sourcing landscape? What will be the trends and how will it change over time?

Speakers and panellists include:

* Phil Codling, Principal Analyst, Ovum
* Mark Hodges, Chairman, Equaterra
* Todd Rossuck, China Business Advisor, China-Britain Business Council
* Rob O'Malley, Director, Cyber City Teleservices
* Representative from BPeSA
* Ashish Gupta, Deputy MD, BT Wholesale Service Design
* Mukul Gupta, AVP and UK Head, Communications, Media & Entertainment Business Unit, Infosys Technologies
* Mark Taylor, Partner, Lovells
* Andy McCue, Deputy Editor, silicon.com

Please see detailed agenda below. To register now, please email admin@noa.co.uk or call 0207 292 8686.

NOA Global Sourcing and Offshoring Day: Agenda

Registration and Coffee

Introduction and Welcome by Chairman Mark Kobayashi Hillary (NOA Offshore Director)

Navigating IT's ups and downs: outsourcing and global sourcing in context. The presenter will consider the evolution of the market for IT services and outsourcing in 2008 and beyond. A view on how global sourcing fits into this, how vendor approaches will need to evolve to adapt and who the likely winners and losers will be.
Phil Codling (Principal Analyst, Ovum)

The Benefits and Challenges of Globalisation: corporate attitudes to the risks and opportunities presented by global competition and the challenges that come with expanding one's global footprint.
Mark Hodges, Chairman, Equaterra

'War of the Worlds: who is vying for dominance in the global sourcing market - spotlight on different country locations followed by a panel discussion.
Presentations from China, India, Philippines and South Africa

Networking Lunch

User Case Study: Co-location centres - Powering outsourcing through collaboration. How can you really optimise outsourcing through the power of collaboration? This session discusses a recent initiative by BT to develop a co-location centre that relocates all the onsite resources of the vendors to an offshore location under a single roof, where they all work in an agile way. This has brought radical improvements in customer experience parameters such as improved cycle time and right first time.
Ashish Gupta, Deputy MD, BT Wholesale Service Design and Mukul Gupta, AVP and UK Head, Communications, Media & Entertainment Business Unit, Infosys Technologies

'The legal hurdles in setting up a global sourcing deal'
Mark Taylor, Partner, Lovells

Refreshment Break

'Question Time: interactive audience debate with a panel of offshoring experts'

Live Interview by Andy McCue, Deputy Editor, silicon.com

NOA Summer Networking Drinks

To register now, please email admin@noa.co.uk or call 0207 292 8686.