I was not able to attend the conference but I did receive the following link, which allows us to listen (again) to the speeches:
http://www.nhsconfed.org/issues/List...isten_again_pg
Some important points made in these talks - what about this for a starters:
David Nicholson, announced a new set of NHS system values: compassion; respect and dignity; commitment to quality care; improving lives; working together for patients; and everyone counts.
What do you think of these 'new' values?
Should values be imposed from above, or generated from the staff...
Stephanie